Closing the Bigpond mail account is very easy but reopening that closed Bigpond mail account can be a problem for those users who are not tech-savvy. Here we mention step-by-step process on how to close and reopen the Bigpond mail account:
Closing Bigpond mail account
- Firstly, you have tolog in to your Bigpond email account using your username and password.
- Look for an option like “Account Settings,” “Account Information,” or something similar. This is usually found under your profile name or icon in the email interface.
- Search for a section or link related to “Close Account,” “Delete Account,” or “Terminate Account.” The wording may vary depending on the email service provider.
- Click on the appropriate link or button to initiate the process of closing your account. You may be asked to confirm your decision. Some services may require you to provide a reason for closing the account.
- In some cases, you might need to verify your identity or enter a security code sent to your registered mobile number or alternative email address.
- Read any terms or conditions related to closing your account. Ensure you understand the consequences, such as losing access to your emails and contacts permanently.
- Once you have reviewed everything and are sure you want to proceed, submit your request to close the account.
- You should receive a confirmation message indicating that your request to close the account has been received. This may also include information on when the closure will take effect.
- After a few days, check your alternate email or any communication from Bigpond confirming the closure of your account.
Reopen the closed Bigpond account
- The most reliable way to reopen a closed Bigpond email account is to contact Bigpond’s customer support directly. You can usually find their contact information on the Bigpond/Telstra website.
- When you contact customer support, be ready to provide details such as your full name, previous email address, any associated phone numbers, and any other relevant account information they may require to verify your identity.
- Clearly state that you want to reopen your closed Bigpond email account. Explain why you want to reactivate the account and any specific details related to its closure (if known).
- Bigpond may have a verification process to ensure you are the rightful owner of the account. This may involve answering security questions, providing identification, or confirming details associated with the account.
- Follow any instructions provided by Bigpond’s customer support team. They may guide you through additional steps or requirements to successfully reopen your account.
- Once the process is complete, you should receive confirmation that your Bigpond email account has been reopened. This may come in the form of an email or notification from Bigpond end.
The process of reopening a closed email account may take some time, depending on Bigpond’s internal procedures and verification checks. You have to stay in contact with Bigpond’s customer support if you have any questions or need clarification during the process.